GENERAL FAQs

  • Vaccinations at flu shot clinics:

    VaxPro will bill insurance for covered employees. VaxPro can bill the following insurances: Anthem, Arise, Blue Cross Blue Shield, Dean Health Plan, GHC, Health Partners, Humana, Medicare Part B, Prevea360, Quartz, Security Health Plan, Tricare, UMR, United Healthcare and WPS

    VaxPro will invoice company for non-covered

    Patients pay by credit card if the company elects to have non-covered pay for their vaccination.

  • It is always best to dress comfortably and wear loose fitting clothing the day of the clinic. Preferably short sleeves. VaxPro will provide privacy screens for your clinic if requested.

  • Many of VaxPro’s customers invite their spouses and children (6 years of age and above) to the flu shot clinics.

  • All VaxPro staff follow Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect all patient information.

  • Yes. VaxPro will set up online registration for your employees. We will send the customer representative at your business a link to share with employees. It’s simple to register for a clinic and easy to change the time of appointments. Customer representatives will be able to monitor registration along with the VaxPro logistics team. Most importantly, VaxPro will send email and text reminders to your employees. This has been shown over the last few years to boost participation.

  • Yes. You can Go Green with VaxPro. VaxPro's online registration system includes an electronic consent form for patients to fill out prior to the clinic. Same day "drop ins" at the clinic can use their Smartphone or a VaxPro tablet to register. Even better, this paperless system enables VaxPro's data management team to rapidly process your company’s patient records and upon request create rosters. Having the patient record in electronic form also enables rapid upload to your state’s Immunization Registry.

  • Our Co-founders, Jay and Steve, opened VaxPro in 2006. Back then, they primarily focused on flu shot clinics in the Milwaukee area. Now, VaxPro offers our customers vaccination and testing services throughout the state of Wisconsin.

  • Our nurses are experienced RNs and LPNs and have come to VaxPro with varied backgrounds working in hospitals, emergency rooms, public health, primary care physician offices, allergy and the military.

  • VaxPro does have a medical advisor who oversees all of our medical protocols.

  • Yes. Using VaxPro’s online registration system for their flu shot clinics, patients will automatically be signed up for email and text reminders the day before their clinic. It’s a simple, intuitive system that has successfully been used by our customers the past few years.

  • Since our nurses are RNs and LPNs, they are well-trained to treat any patient having a reaction to our services. If the reaction is severe, they are instructed to call 911 and can administer epinephrine if needed. After our many clinics and thousands of patients over the years, we are happy to report minor reactions in only a few patients and these reactions might be expected from a flu shot, like muscle soreness or maybe a slight rash. Let’s “knock on wood” that this continues.

FLU VACCINE FAQs

  • Seasonal influenza is a respiratory ailment occurring after infection with the influenza virus. It is often called the “flu” but should not be confused with the stomach “flu” for which there is presently no remedy. The respiratory flu is easily spread through the air and can be deadly if not treated properly. The best way to avoid the flu is to receive your annual flu shot and to maintain proper hygiene, especially during the flu season that peaks during December-February.

  • Anyone ages 6 months and above who would like to reduce the likeliness of becoming ill from the flu.

  • The best time to receive an annual vaccination is between September to November. This will enable your immune system to build resistance to fight off the influenza virus by December-February, which is the peak time that the CDC reports the highest incidence of the flu.

  • VaxPro administers the standard trivalent flu vaccine and a vaccine designed for people 65+. The trivalent vaccine is composed of antigens from three strains of influenza that are selected by the CDC each year. The vaccine for people 65+ is formulated in an adjuvant making it more potent than the standard trivalent vaccine. This vaccine works by eliciting a stronger immune reaction, thereby offering more protection. It is intended for people 65 years or older, who may have a weaker immune system thereby requiring an extra boost.

  • The flu vaccine that VaxPro administers is made with inactivated virus, therefore by itself it can not make you sick. In fact, that is an old wife’s tale. However, some people do experience side-effects such as muscle aches, headaches and low-grade fever. Some people do get the flu around the time of their annual flu shot. But that is mere coincidence and they were probably infected with influenza before they received their flu shot. It takes two weeks for the average person to build substantial immunity to influenza. Therefore, VaxPro advises that people, especially seniors and high-risk patients, receive their flu shot vaccination as early as possible, preferably in mid-September.

  • The protection offered by the influenza vaccine varies each year and it is sometimes correlated with the strains chosen for the vaccine by the CDC. Typically, there is 30-60% protection offered by the vaccine. However, it was recently shown the severity of the flu in those people who were vaccinated is much less than people who were not vaccinated. So, there is great benefit for a person to have an annual vaccination even if the strains are not perfectly matched.

  • The flu virus is very contagious and a sick co-worker can easily spread the virus to everyone in the office. This is especially important in manufacturing environments when an entire assembly line could be shut down due to illness. The best way to keep employees healthy is for everyone in the office to have an annual flu shot. The same is true for your family; to keep your family healthy, all family members should be vaccinated for the flu.

TB TESTING FAQs

  • Tuberculosis (TB) is a contagious disease caused by Mycobacterium tuberculosis that primarily affects the lungs. It is spread through the air of infected people by coughing, sneezing or even talking. There are medications to treat TB and if not treated the disease could be fatal.

  • Symptoms of TB can be a productive and chronic cough, hemoptysis, unexplained weight loss, fever, chills, persistent shortness of breath, unexpexplained fatigue and chest pain.

  • VaxPro offers two different TB screening tests at each clinic. The first is a tuberculin skin test (called the TST or Mantoux) which is administered just below the skin. The test relies on a person’s immune response to the injected purified protein derivative (PPD) solution and requires a second clinic day to read the results (after 48 hours). The second TB test that VaxPro offers is a blood test called the Quantiferon-TB Gold Plus. This test is considered more accurate than the skin test and can detect both latent and chronic TB infections.

  • TB is very contagious. For employees working in a healthcare environment, it is important to have a screening test in place and to have follow up testing/treatment for anybody who tests positive.

  • No. People with BCG vaccinations can have a false-positive TB skin test. Therefore, a TB blood test is preferred using the Quantiferon-TB Gold Plus.

  • Latent TB is a condition where people have been infected with Mycobacterium tuberculosis but the disease is in a dormant, non-contagious stage.